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Shipping

Welcome to Sharanga Kutir, where we are dedicated to delivering your orders safely, on time, and at affordable shipping rates. Please read our shipping policy carefully to understand the delivery process, timelines, shipping charges, and customer responsibilities.

Delivery Timelines

We aim to ensure timely delivery for all orders. Below are the estimated delivery times based on product type and location:

  • Within Chattogram to Chattogram or Chattogram to Dhaka:
  • Customized Products: 3-4 working days.
  • Ready-made Products: 2-3 working days.
  • Outside Chattogram/Dhaka (Rest of Bangladesh):
  • Customized Products: 5-7 working days.
  • Ready-made Products: 4-5 working days.

Note: Customized products may take additional time due to the production process.

Shipping Charges

Our shipping charges are simple and affordable:

  • Chattogram and Dhaka: 80 BDT
  • Rest of Bangladesh: 150 BDT

Courier Service

We use Steadfast Courier Service to deliver our products across Bangladesh. Our courier partners are reliable and ensure your products reach you safely.

Customer Responsibilities

To ensure a smooth delivery experience, we request our customers to follow these guidelines:

  • Receiving the Product:
  • At the time of receiving the product, a video recording of the unboxing is mandatory. This will serve as proof in case of any issues.
  • Change of Location:
  • If your delivery location changes after placing the order, please inform us immediately to update the courier details.
  • Contact Information:
  • Ensure that your phone number and address are correct during order placement to avoid delays.

Customized Products

  • Customized products require additional production time.
  • Cancellation after order confirmation is not allowed, as the design and production process incurs costs.

Damaged or Missing Products

  • If your product is damaged during delivery, contact us immediately with unboxing video proof.
  • Missing items or incorrect orders will be replaced at no additional cost, provided the issue is reported promptly with evidence.

Contact Us

For any shipping-related queries, feel free to contact us:

  • Phone: 09638-009021
  • Location: Didar Market, Chattogram

Thank you for choosing Sharanga Kutir. We are committed to delivering your favorite products safely, on time, and with the best service experience! 😊



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